Meet The Staff

We are so proud to have each and every member of the Pawn USA family! Please come in and say hi and meet our friendly & courteous employees, all of whom are well trained, knowledgeable & more than ready to help you with any of your loan, purchase, or buying needs.

Mark B.

Mark is our fearless leader. He opened Pawn USA back in May of 1991 and has curated it to the over 5200 square foot store that it is today. He is an active, hands-on owner who prides himself on his work ethic, fairness, and politeness. When he is not grading diamonds and pricing jewelry, you can find him running around organizing and doing whatever he can to better the store and the customer experience.

Mark is an avid tennis player and a huge DC sports fan. He is an extremely devoted husband and devoted dad . Come on by and say hi!

Sydney

Sydney has been a part of the PAWN USA family since 2016, and her roots with us run even deeper as she grew up around the store. Recently, she returned from the University of Alabama, where she earned both her B.S. and MBA – Roll Tide! Sydney brings a wealth of knowledge and fresh perspectives to her role as General Manager. She has a keen eye for luxury handbags and a passion for dealing with jewelry. Currently, Sydney is taking classes at GIA to become a Graduate Gemologist, adding to her expertise as a GIA Applied Jewelry Professional. When she’s not immersed in the world of luxury and gemstones, you can find Sydney cheering on the Crimson Tide, enjoying time with her sweet dog, Wilson, or spending timewith her boyfriend Lucas.

Tyler

Tyler’s journey with PAWN USA began when he was just 10 years old, selling DVDs on weekends. With over 15 years of experience as a pawn broker, Tyler has grown to become our trusted Store Manager. Known for his extensive knowledge in a variety of fields, Tyler is our go-to expert for guns, coins, high-end watches, and stereo/audio equipment. When he’s not at the store, Tyler loves watching F1 races and enjoys spending his time fishing, hiking, and camping, embracing the great outdoors with the same passion he brings to his work.

DJ

DJ joined PAWN USA in 2018 as the eBay Manager and has since transitioned to one of our Front of House Managers. Known for his tech-savviness, DJ is our go-to person for all IT issues and is often found creating engaging videos for our social media platforms. DJ excels in finding unique and innovative ways to organize and advertise the store, bringing a fresh and dynamic approach to our marketing efforts. Outside of work, DJ is a master Yu-Gi-Oh duelist, an avid stock trader, and a devoted husband, balancing his professional and personal passions with enthusiasm.

Enmanuel

Enmanuel has been in the pawn business for over 10 years. For the past year, he has been at Pawn USA making us smile and laugh every day. He specializes in electronics, bikes and jewelry. Enmanuel is bilingual and loves helping our English and Spanish speaking clientele.

Enmanuel’s humor is infectious and his kind attitude is what makes him a crowd favorite with employees and customers alike!

Aaron

Aaron came on board at PAWN USA in 2020 and has quickly established himself as one of our top salespeople. Fluent in Spanish, Aaron leverages his language skills to connect with a diverse clientele and offer exceptional service. A dedicated Christian, he treasures time with his wife and their beautiful baby boy. His passion for selling a wide range of items—from jewelry and handbags to tools and beyond—is matched by his enthusiasm for listing on Facebook Marketplace. Be sure to check out his page to see the latest items we have for sale!

Tom

Tom joined PAWN USA in 2021, bringing over 15 years of experience in jewelry retail. Certified by the Diamond Council of America in both diamonds and colored stones, Tom has a deep passion for colored gemstones, diamonds, and coins. Fluent in Vietnamese and French, Tom may be the oldest person on our team, but his quick wit and can-do attitude make him feel like one of the youngest. His extensive knowledge and enthusiasm make him an essential part of our team. Outside of work, Tom is a reading enthusiast, a bowling aficionado, and a devoted companion to his beloved dog, Bebe.

Kofi

Kofi joined us in 2023 and is already known as the funniest person in the store, ensuring everyone who walks in is greeted with a warm smile and a great laugh. With aspirations of becoming the best pawn broker on the East Coast, Kofi excels in working with luxury handbags and accessories, sneakers, electronics, and game systems. His expertise in customer service is unmatched. When he’s not brightening up the store, Kofi loves hitting the golf course, exploring local bars, and spending quality time with his beautiful daughter.

Mark H.

Mark is our newest team member, having joined PAWN USA in 2024. He has a knack for electronics, game systems, and movies, though he enjoys dabbling in a bit of everything. Mark is eager to expand his knowledge of handbags and is always ready to help with any questions you might have. If you text our store, you’ll find Mark quick to respond. In his free time, Mark loves reading, catching the latest flicks at the movie theater, and going out with friends.

Jason

Jason joined PAWN USA in 2021 and is the driving force behind our online inventory. He ensures that all items are listed on eBay and our website, making it easy for customers to find what they need without visiting the store. Though he may be quiet, Jason’s dedication and meticulous attention to detail ensure that our online presence is always up-to-date and reliable.

Ghalib

Ghalib joined PAWN USA in 2023 and is an essential part of our back-of-house team. He ensures that all items in our store are listed on eBay and our website. As the youngest employee, Ghalib stands out for his tech-savvy skills, making him our go-to person for unique electronics and gaming computers/monitors. Known for his sense of humor, Ghalib enjoys cracking jokes and playing video games during his downtime.

Eric - PawnUSA staff

Eric

Eric is a longtime Woodbridge resident who works in the shop only on Mondays and weekends. He has worked at Pawn USA for over 15 years and we love when he is at the store. Eric is an expert on tools, and electronics. He also is a devoted husband and dad of 2.

Dennis- PawnUSA Staff

Dennis

Dennis only works on Saturdays now, but the staff and customers love it when he’s around. This Green Bay Packer fan (yes, we forgive him for that) is a true family man with a great smile and always something nice to say.

Dennis is happy to help any customer with any need they have- and do it with a smile!

Julius The Jeweler

Julius is our master jeweler who works on site in our store on Mondays, Wednesdays and Fridays. This expert jeweler is extremely talented in all types of jewelry repairs, but his true forte is his custom work. We are incredibly lucky to have this talented jewelry who has worked for every chain jeweler over the past 20 years, but makes Pawn USA his “ home”. Whether it is something as small as a ring sizing or a watch battery, or something detailed and intricate like utilizing a customers special piece of jewelry to make a new custom piece that they have dreamt in their head, Julius is patient, kind and helpful in every way…and talented beyond words.

Julius has an infectious personality and is a dedicated family mad…a dad of 2 and devoted husband to his childhood sweetheart.

Cory

Cory is our marketing guru, HR person and office manager, as well as being a devoted wife of Mark and super proud mom. She is an avid sports fan who loves her great family, her 3 sweet dogs, and has a fondness ( okay an obsession) for designer purses. Over the years, she has successfully implemented AUTHENTIC designer purses and accessories in the shop on a full time basis- much to Mark’s surprise! Cory loves Pawn USA Gold & Jewelry exchange and tries to make it more like a family environment than a work environment.

Wilson- The Shop Dog!

Wilson, our adorable store mascot and part-time guard dog, is the cutest puppy around! He’s always excited to meet new people and enjoys receiving pets from anyone who passes by. Wilson is a big fan of treats and is known for taking cozy naps throughout the day, adding a touch of charm and warmth to our store.