We are so proud to have each and every member of the Pawn USA family! Please come in and say hi and meet our friendly & courteous employees, all of whom are well trained, knowledgeable & more than ready to help you with any of your loan, purchase, or buying needs.
Mark is our fearless leader. He opened Pawn USA back in May of 1991 and has curated it to the over 5200 square foot store that it is today. He is an active, hands-on owner who prides himself on his work ethic, fairness, and politeness. When he is not grading diamonds and pricing jewelry, you can find him running around organizing and doing whatever he can to better the store and the customer experience.
Mark is an avid tennis player and a huge DC sports fan. He is a devoted husband and devoted dad of 4 great kids. Come on by and say hi!
Billy is a long time employee of Pawn USA who took a year sabbatical and we are SOOOOO glad to have him back full time! He has 15 years experience and considers himself to be a ‘ Jack of All Trades, a Master of None”. We however knows that he is a master of many things and is invaluable in his leadership role at Pawn USA.
Billy specializes in tools and jewelry- though in all honestly, other than shoes and purses, he is the go to guy for everything in the store!
Billy is an avid motorcycle lover and family man. Just ask him about the apple of his eye ( his grandson) and you will see a smile almost immediately.
Heather has been with Pawn USA for 10 years now ( my how time flies!) and she will tell you every day how much she loves her job! She specializes in designer handbags, Hermes scarves and jewelry. Although she truly is a specialist in those things, she has learned so much about so many things from working at Pawn USA.
Heather says her favorite thing about working at Pawn USA is the relationships that she has developed with our customers over the years.
Heather started out 10 years ago as our eBay specialist and has moved up the ranks over time. She now is the friendly face that you will see in the front- the one that will say hi and ask you how she can help you with your loan, fee, purchase or sale!
Christy ( aka Sissy) has worked for pawn USA for little over a year, but she has been in the pawn business for over 17 years. She feels that she has learned a little bit about everything over the years and can be helpful with almost every customer need ( and we agree!) .
She always welcomes questions and her desire to help, makes people feel at ease immediately. Her warm and welcoming personality is what makes many of our customers feel like family as soon as you step in the store.
DJ is our assistant manager and has just recently made the transition from running our online sales department to the front of the store.
While he still handles our eBay department and our online inquiries, he now can spread his infectious personality in the front and is excitedly conquering online sales. DJ is definitely the “ YEEZY” guy if you need to make sure your kicks are authentic, but he truly is the man you need tp talk to for anything else you might need too!
DJ is kind, funny and helpful and will always go the extra step for our customers and his fellow employees!
Sydney has been working at Pawn USA since she was 16 years old. She managed to go to high School and take college classes and still work over 30 hours each week at the store. Sydney loves to help people and feels like jewelry and designer purses are her specialties, but also feels lucky that she knows “ a little about a lot” from working closely and learning from her dad at the store for a few years. Sydney is currently a freshman in college and will work during Winter, Spring and Summer breaks while not attending the University of Alabama….. Roll Tide!
Enmanuel has been in the pawn business for over 10 years. For the past year, he has been at Pawn USA making us smile and laugh every day. He specializes in electronics, bikes and jewelry. Enmanuel is bilingual and loves helping our English and Spanish speaking clientele.
Enmanuel’s humor is infectious and his kind attitude is what makes him a crowd favorite with employees and customers alike!
Aaron is our newest employee and we are so thrilled to have him as a member of the Pawn USA family! Aaron is bilingual and speaks Spanish fluently!
Aaron found success working in the gym business by being a top producer in membership sales, as well as being a certified personal trainer who shapes people’s bodies and attitudes.
Aaron attended and graduated from Woodbridge High School and played on the Varsity soccer team. He enjoys going to church, the gym and still plays soccer ( when he is not personal training or working at Pawn USA).
We expect great things from Aaron and he has proven that he wants to work hard and help people whenever he can!
Eric is a longtime Woodbridge resident who works in the shop only on Mondays and weekends. He has worked at Pawn USA for over 15 years and we love when he is at the store. Eric is an expert on tools, and electronics. He also is a devoted husband and dad of 2.
Dennis only works on Saturdays now, but the staff and customers love it when he’s around. This Green Bay Packer fan (yes, we forgive him for that) is a true family man with a great smile and always something nice to say.
Dennis is happy to help any customer with any need they have- and do it with a smile!
Sarah is our eBay and Social media Coordinator. She has been a part of our Pawn USA team for 2 years now and we are grateful every day!
Even though her nickname is “ Sarah Smile”, she always is behind the camera capturing everyone else’s smiles as she loves photography, videography and editing.
Sarah is mainly in the back of the house, assuring our Ebay and online sales are running smoothly, but if you do catch a glimpse of her out front, you will know my the infectious smile and helpful attitude.
Cindy has only been with us in 2020, but it feels like she has been here for way longer. She started out working in the eBay department, but her desire to want to help customers and her voracious appetite for learning has made her an asset in the back and front of the house.
Cindy is mixed Mexican and Guatemalana dn has had several years of customer experience. She is bilingual and our English and Spanish speaking customers feel at ease with her whether they are getting a loan, selling us an item or buying that perfect piece at the perfect price.
Cindy looks forward to meeting new customers who walk through the shops doors and helping them in any way she can.
Julius is our master jeweler who works on site in our store on Mondays, Wednesdays and Fridays. This expert jeweler is extremely talented in all types of jewelry repairs, but his true forte is his custom work. We are incredibly lucky to have this talented jewelry who has worked for every chain jeweler over the past 20 year, but makes Pawn USA his “ home”. Whether it is something as small as a ring sizing or a watch battery, or something detailed and intricate like utilizing a customers special piece of jewelry to make a new custom piece that they have dreamt in their head, Julius is patient, kind and helpful in every way…and talented beyond words.
Julius has an infectious personality and is a dedicated family mad…a dad of 2 and devoted husband to his childhood sweetheart.